【オンラインセミナー】エンタープライズ企業の導入事例で解説VoiceAgent起点のAIエージェント型コンタクトセンター運営戦略

AI Executive Summary

AI Shift will present at the 'Online Conference 2026 Spring' to discuss AI VoiceAgent strategies for enterprise contact centers, focusing on balancing automation with customer experience.

5W1H Structured Analysis

WHO: AI Shift Co., Ltd. (a subsidiary of CyberAgent) and speaker Hiroki Niibe.
WHAT: Speaking at an online conference about AI agent-driven contact center operation strategies.
WHEN: Conference on March 11, 2026 (AI Shift session at 14:25-14:45); Release date February 24, 2026.
WHERE: Online.
WHY: To provide insights into automating contact center operations and improving CX using VoiceAgent and VoC analysis.
HOW: By presenting enterprise-level case studies and practical management tips at an event hosted by VideoTouch Inc.